When you have logged into CoreInteract you will be presented with the Summary Dashboard which shows.
1. Usage Summary – This tells you how many users you have available. How many workgroups have been set up and how many external data sources you have connected.
2. Configuration Tasks – Any outstanding tasks will be highlighted here. Click on the task to go directly to that page.
3. Call Volume Metrics – This shows you a snapshot of the number of calls received for the past week. You can specify workgroups or users to compare.
4. Training and Guides – Any important documents will be available here.