Placing an order for CoreInteract Introduction This guide is a step-by-step process of how to place an order for CoreInteract in Microsoft Teams. Before you...
How to Contact Support This is only a sample article, you can now start creating your own content. Why Choose KnowAll? KnowAll from HeroThemes...
Introduction to CoreInteract Dashboard Navigation When you have logged into CoreInteract you will be presented with the Summary Dashboard which shows. 1. Usage...
Create Hours of Operation CoreInteract gives you the ability to create multiple hours of operation to suit your business needs. This is an important...
Organizational Management Organizational Management in CoreInteract is used to easily configure which roles/users have access to view/manage other roles/users’ information. For example,...
Create Workgroups Workgroups are created to easily designate a group of individuals whose expertise can easily manage specific calls. CoreInteract allows you...
Create Workflows Workflows are a unique feature in CoreInteract where you can visually and easily configure how a call is routed, queued,...